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Hotel · Palermo · Sicily

Hotel D'Orleans

A 3-star stay near Palermo's Norman Palace, with a garden courtyard and a staff that guests consistently single out.

  • 9.4 staff rating from 472 reviews
  • 0.9 km to Norman Palace
  • Pets allowed, free Wi-Fi in rooms
8.3 Great 472 reviews Booking.com 8.3 · 472 reviews

About

Hotel D'Orleans

Hotel D'Orleans sits on Via Monfenera, a quiet street a short walk from Palermo's Norman Palace. The 3-star property is a practical base for exploring the Sicilian capital, with a garden courtyard and a breakfast spread that guests regularly mention.

Rooms are straightforward but well-kept, with air conditioning, heating, and modern bathrooms. Staff earn consistent praise for being friendly and attentive, and the hotel's position puts major landmarks and public transport within reach.

  • No smoking on site
  • Safe deposit box
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Exceptional staff — Guests repeatedly praise the friendly, attentive service, with a staff rating of 9.4 – the highest of any category.
  • Great value for money — At a price point from £2 (likely per person), reviews highlight good value, especially given the location and breakfast.
  • Convenient, central location — Just 0.9 km from Norman Palace and within walking distance of the central station, with easy bus and train links to beaches.
  • Clean and comfortable rooms — Rooms are described as spotless, with modern bathrooms, air conditioning, and some have kitchenettes and fridges.
  • Pleasant breakfast and courtyard — The breakfast spread – with croissants, cheeses, meats, fruit and Italian coffee – and the garden courtyard are recurring positives.

Worth weighing

4 to weigh
  • The surrounding area is rough — Several guests note that the immediate neighbourhood is less salubrious, though the hotel itself is secure and comfortable.
  • Comfort rating is the weakest — At 7.4, comfort is the lowest category, suggesting the rooms may feel basic or less plush than the rest of the stay.
  • Not the cheapest for the class — With a price from £2 (likely per person) but a Value rating of 8.4, it's decent, but some guests may find better deals elsewhere.
  • Limited dining on site — Only vending machines are listed as an on-site dining option, so guests need to venture out for meals beyond breakfast.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Quadruple Room

  • Sleeping arrangements for 4 persons
  • Shower
  • Heating
  • Air conditioning

Double Room

  • 1 King-size bed,1 Double bed
  • Shower
  • Heating
  • Air conditioning

Single Room

  • 1 Single bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Safe deposit box
  • Express check-in/ -out
  • Pets allowed
  • Luggage storage
  • Vending machines
  • Security
  • Key access
  • Housekeeping
  • Fax/Photocopying
  • Cots

Accessibility

  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled

In-room

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Flat-screen TV
  • Free toiletries
  • Sink

Outdoor

  • Garden furniture
  • Garden area

Safety

  • Fire extinguishers

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 472 reviews

Guest-rated 8.3/10 from 472 reviews

Booking.com · 8.3 · 472 reviews
8.3Verified guest

“The service was superb and the reception team went out of their way to help. Great spot near the central station, rooms were comfortable and nicely decorated, and the courtyard was lovely.”

8.3Verified guest

“Safe, clean, and comfortable three-star accommodation in a slightly rough neighbourhood. The courtyard was nice, breakfast was good, and the Wi-Fi worked well outside.”

8.3Verified guest

“Perfect location close to the Norman Palace. I'd happily return and recommend it to family.”

8.3Verified guest

“Fontana Pretoria was just around the corner, and we really liked the room.”

8.3Verified guest

“Everything was comfortable and up to standard – clean and a good breakfast.”

8.3Verified guest

“Close to a university and hospital campus, a 15-minute walk from the main station and airport bus. The room was clean with a modern bathroom and kitchenette. The outdoor dining area was pleasant and had free Wi-Fi.”

04 — Location

Getting around Palermo

The property sits in Palermo.

Norman Palace: Just 0.9 km away, this historic palace is a short stroll and a clear highlight of any Palermo visit.

Central Station: A 15-minute walk connects you to trains and the airport bus, making onward journeys easy.

Beaches: Hop on a local train or bus from nearby stops to reach the coast – several reviews mention this convenience.

Via Monfenera 106, Palermo, Sicily, 90128, Italy

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 13:00-22:00
Check-out
By 07:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
9 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 13:00 to 22:00, and check-out is from 07:00 to 11:00.

Is parking available?

The hotel does not list on-site parking, but one guest mentioned that parking is available nearby.

Are pets allowed?

Yes, pets are allowed at the hotel.

Does the hotel offer breakfast?

Guests consistently praise the breakfast, which includes croissants, cheeses, meats, fruit, yoghurt, and Italian coffee.

Is there Wi-Fi?

Yes, free Wi-Fi is available in the rooms and also in the courtyard, as noted by several guests.

The bottom line

Hotel D'Orleans earns its strong reputation through a genuinely welcoming team, a practical location near Palermo's highlights, and clean, comfortable rooms. With top marks for staff and facilities, it's a reliable choice for travellers who value service and convenience over luxury.

8.3A dependable 3-star pick where the staff make the stay.

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